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How do Herschel heaters work? Herschel panels convert electricity to emit radiant heat called “far infrared”. The majority of the heat produced from all of our panels is “radiant”, meaning the energy is used to directly heat objects and not waste energy heating the air, they are designed to gently warm people and buildings. Is infrared heating safe? Far infrared heating is 100% safe and natural for our bodies, and our well-being, as the human body is designed to accept and emit infrared. The feeling of warmth from infrared is particularly comfortable. It is UV that is harmful, not infrared, and so there is no need to worry. People feeling an infrared heater for the first time say it is like walking past a window that the sun is shining through. Are there maintenance & servicing costs for Infrared Heaters? There are no maintenance and servicing costs related with Infrared heating panels. There are no moving parts or liquids or gases that require any form of annual maintenance contract. The other major benefit of Infrared panels is that in the rare case one should go wrong, you only need replace the one that has gone wrong and don’t lose heat from the entire system (unlike central heating boilers, heat pumps, biomass). Where is the best place to mount Infrared heating panels? Herschel panels radiate far infrared heat through the air which is then absorbed by objects and surfaces of the room. The most effective place for you to mount your panels is usually higher up on the walls or on the ceiling. If they are installed at a lower level then furniture should not be placed directly in the path of the panel. The heaters will be less effective if they are mounted directly opposite a window or door as there will be no thermal mass to absorb the energy. You will feel heat from the panels to a distance of around 2.5-3m, so if you want to have the feeling of the warmth from the panels try to mount them within 3m of where you are normally located within the room. How long do infrared heaters last? Herschel Infrared Select XLS heaters come with a 5 year guarantee. Herschel Infrared panel heaters require no maintenance or servicing. Our heaters use solid state elements unlike water-based heating or fan-assisted systems, which often require servicing, inspection and repair costs. And unlike gas or oil boilers you won’t have to contemplate performing an entire re-installation every 10 years. Herschel Infrared heaters and control products are certified to national safety standards. How long does it take to warm up a room? This depends on the ambient temperature and the levels of insulation of your building. Herschel Infrared heaters work by warming up the thermal mass of the room and on initial start up, this may take several hours and in some cases days, depending on the area to be heated (a damp basement room for example). It is very important to go through this phase to warm the thermal mass of the room for the heaters to work efficiently – cold walls and floors will not give occupants a feeling of warmth and wellbeing. For the system to work effectively all surfaces in the room should be at the same comfortable temperature and will start radiating back. We recommend leaving the heaters on constantly until the room reaches the desired temperature. They then work most effectively by “topping up” the temperature using a thermostat control. How to control an Infrared heating panel? In order to emit far infrared at the right waveband, our heaters are either “on” or “off” (it is not possible to vary the temperature of the heater itself). So some kind of controller is needed with your infrared panel. Herschel offers XLS thermostats for control of Select XLS panels especially designed to control Herschel Infrared heaters. Precise room by room control from wherever you are, providing you with optimum comfort levels whilst minimising your energy consumption. Herschel control systems conform to the EU Eco Design Legislation (also known as LOT 20), granting you up to 8% more efficiency.